Privacy Policy - Uluxe Cosmetics

Introduction

Uluxe Cosmetics is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or enquiry forms
Subscribe to our newsletter
Contact us via email or phone
Interact with our website

This information may include your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide customer support
Send you information about our products and services
Improve our website and user experience
Analyze website usage and trends
Comply with legal obligations
Prevent fraud and enhance security

Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

Consent: When you provide explicit consent for specific purposes
Legitimate Interests: To operate and improve our business
Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our website and business
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing of your data
Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Uluxe Cosmetics
9 Silver Street, York YO1 8RY, United Kingdom
Phone: +44 1904 693 578
Email: [email protected]

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.